Most university IT services can be accessed off-campus, whether that's from your home or further afield. Find out the fastest way to the services you need to work and study effectively, and how to keep your data secure when you're off campus.
Working and Studying Remotely
Remote access for staff
This section covers key staff services including email, Office 365, online meetings and academic tools, as well as guidance on Multi-Factor Authentication and Information Security to keep our data safe.
Remote access for students
Keep up with your studies using our online learning resources in the Portal.
The IT Service Desk
The IT Service Desk is the first point of contact for all problems and queries relating to our services and software. Our dedicated team of First Line Support staff have a broad knowledge and in many cases can deal directly with requests.
How we can help
Our dedicated team of First Line Support staff have a broad knowledge and in many cases can deal directly with requests. When this is not possible they will assign it to colleagues in Second Line Support (campus) or specialist teams, whichever is most appropriate.
All queries are given a call reference number which you will see quoted in an acknowledgement email when your call is logged in the system.